Shipping and Returns
ReturnsWe know you’re going to love your WTLB threads but if for any reason you don’t, we’ve got you covered.
Merchandise can be returned within 30 days from the order date for a refund back to the original form of payment.
Exchanges can be made up to 60 days after the original purchase for anything else currently in stock on the website of equal or lesser value.
Shipping charges are not refunded except in cases of a product defect or shipping error.
Sounds good, right? Here’s the details:
- All items being returned need to be unworn, unwashed, and with original tags
- We cannot accept an item that has been worn or washed, surfed some gnarly waves, frolicked in the field, gone out for coffee or taken your dog out for a jog. Don’t send us foul smelling garments either…we have the right to send it back ;)
- If an item is out of stock or no longer available we will email you so we can refund you or substitute another product.
Download Return/Exchange form here
Please allow 5-7 business days from time of arrival to process exchanges and refunds!